Package tigase.workgroupqueues.scheduler

Interface Controller

All Known Implementing Classes:
DefaultController
@Bean(name="Controller", active=true) public interface Controller
Controller interface to rule them all and call Scheduler.

  • Method Details

    • addAgent

      void addAgent(Agent agent)
      Add new agent.
      Parameters:
      agent - agent to add.

    • addUser

      void addUser(User user)
      Add user to waiting queue.
      Parameters:
      user - user to add.

    • createRoomInstance

      Room createRoomInstance(Queue queue, User user) throws TigaseStringprepException
      Creates instance of Room instance. Do not creates Room on MUC Component!
      Parameters:
      queue - queue.
      user - user.
      Returns:
      instance of Room class.
      Throws:
      TigaseStringprepException - when invalid JID is processed somewhere.

    • getAddAgentToRoomActions

      Collection<ISequenceAction> getAddAgentToRoomActions(Queue queue, User user, Agent agent, Room room)
      Returns collection of Actions to add Agent to room in MUC Component. Actions must be exevuted in Sequencer.
      Parameters:
      queue - queue.
      user - user.
      agent - agent.
      room - room.
      Returns:
      collections of Actions.

    • getQueue

      Queue getQueue(BareJID jid)
      Return Queue by JabberID.
      Parameters:
      jid - JID of workgroup queue.
      Returns:
      queue or null if queue doesn't exists.

    • getQueueUserPosition

      int getQueueUserPosition(User user)
      Returns position of user in his queue.
      Parameters:
      user - user
      Returns:
      position in queue.

    • getQueueUserWaitingTime

      int getQueueUserWaitingTime(User user)
      Estimated waiting time to handle user.
      Parameters:
      user - user.
      Returns:
      time in seconds.

    • getRoomCreateActions

      Collection<ISequenceAction> getRoomCreateActions(Queue queue, User user, Room room)
      Returns collection of Actions to create room in MUC Component. Actions must be executed in Sequencer.
      Parameters:
      queue - queue
      user - user
      room - room
      Returns:
      collections of Actions.

    • offerAccepted

      void offerAccepted(Offer offer)
      Offer is accepted. Agent should be invited, room created, etc.
      Parameters:
      offer - offer to be accepted.

    • offerRejected

      void offerRejected(Offer offer)
      Offer is rejected and it will return to waiting queue.
      Parameters:
      offer - offer to be rejected.

    • removeAgent

      void removeAgent(Agent agent)
      Remove agent (because agent is no longe available for Workgroup Queues Component).
      Parameters:
      agent - agent to be removed.

    • removeUser

      void removeUser(User user)
      Remove user/
      Parameters:
      user - user to be removed.

    • sendNotifications

      void sendNotifications()
      Sends all notifications to all users and all agents.

    • updateAgent

      void updateAgent(Agent agent)
      Update status of agent.
      Parameters:
      agent - agent.

    • updateUser

      void updateUser(User user)
      Update status of user.
      Parameters:
      user - user.