Package tigase.workgroupqueues.scheduler

Class Queue

java.lang.Object

tigase.workgroupqueues.scheduler.Queue

public class Queue
extends java.lang.Object

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static class	Queue.Status

Constructor Summary

Constructors

Constructor	Description
Queue(BareJID jid, java.lang.String mucDomain)

Method Summary

Modifier and Type	Method	Description
void	addAgent(Agent agent)
void	addOffer(Offer offer)
void	addUser(User user)
boolean	equals(java.lang.Object o)
Agent	getAgent(JID jid)
java.util.Collection<Agent>	getAgents()
int	getAvailableAgents()	Return the total number of agents available in the workgroup.
int	getAverageWaitingTime()
int	getCurrentChats()	Returns current total number of chats being handled by agents in the workgroup.
BareJID	getJid()
int	getMaxChats()	Returns maximum number of simultaneous conversations that can be handled by agents in the workgroup.
java.lang.String	getMucDomain()
java.util.Collection<Offer>	getOffers()
java.util.Date	getOldestTime()	Returns date and time when the oldest member of the queue joined.
QueueStats	getStats()
Queue.Status	getStatus()
User	getUser(JID jid)
java.util.Collection<User>	getUsers()
int	hashCode()
void	removeAgent(Agent agent)
Offer	removeOffer(Queue queue, JID userJID, Agent agent)
void	removeUser(User user)
void	setStatus(Queue.Status status)
java.lang.String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Detail

Queue

public Queue(BareJID jid,
             java.lang.String mucDomain)

Method Detail

addAgent

public void addAgent(Agent agent)

addOffer

public void addOffer(Offer offer)

addUser

public void addUser(User user)

equals

public boolean equals(java.lang.Object o)

Overrides:

equals in class java.lang.Object

getAgent

public Agent getAgent(JID jid)

getAgents

public java.util.Collection<Agent> getAgents()

getAvailableAgents

public int getAvailableAgents()

Return the total number of agents available in the workgroup.

Returns:

number of agents.

getAverageWaitingTime

public int getAverageWaitingTime()

getCurrentChats

public int getCurrentChats()

Returns current total number of chats being handled by agents in the workgroup.

Returns:

number of chats.

getJid

public BareJID getJid()

getMaxChats

public int getMaxChats()

Returns maximum number of simultaneous conversations that can be handled by agents in the workgroup.

Returns:

maximum number of simultaneous conversations.

getMucDomain

public java.lang.String getMucDomain()

getOffers

public java.util.Collection<Offer> getOffers()

getOldestTime

public java.util.Date getOldestTime()

Returns date and time when the oldest member of the queue joined.

Returns:

join time of oldest member.

getStats

public QueueStats getStats()

getStatus

public Queue.Status getStatus()

setStatus

public void setStatus(Queue.Status status)

getUser

public User getUser(JID jid)

getUsers

public java.util.Collection<User> getUsers()

hashCode

public int hashCode()

Overrides:

hashCode in class java.lang.Object

removeAgent

public void removeAgent(Agent agent)

removeOffer

public Offer removeOffer(Queue queue,
                         JID userJID,
                         Agent agent)

removeUser

public void removeUser(User user)

toString

public java.lang.String toString()

Overrides:

toString in class java.lang.Object