tigase.workgroupqueues.scheduler

Enum Agent.State

java.lang.Object

java.lang.Enum<Agent.State>

tigase.workgroupqueues.scheduler.Agent.State

All Implemented Interfaces:

Serializable, Comparable<Agent.State>

Enclosing class:

Agent

public static enum Agent.State
extends Enum<Agent.State>

Enum Constant Summary

Enum Constants

Enum Constant and Description
away The agent is busy (possibly with other chats).
chat Indicates the agent is available to chat (is idle and ready to handle more conversations).
dnd The agent is busy and should not be disturbed.
xa The agent is physically away from their terminal and should not have a chat routed to them.

Method Summary

Modifier and Type	Method and Description
static Agent.State	valueOf(String name) Returns the enum constant of this type with the specified name.
static Agent.State[]	values() Returns an array containing the constants of this enum type, in the order they are declared.

Methods inherited from class java.lang.Enum

clone, compareTo, equals, finalize, getDeclaringClass, hashCode, name, ordinal, toString, valueOf

Methods inherited from class java.lang.Object

getClass, notify, notifyAll, wait, wait, wait

Enum Constant Detail

chat

public static final Agent.State chat

Indicates the agent is available to chat (is idle and ready to handle more conversations).

away

public static final Agent.State away

The agent is busy (possibly with other chats). The agent may still be able to handle other chats but an offer rejection is likely.

xa

public static final Agent.State xa

The agent is physically away from their terminal and should not have a chat routed to them.

dnd

public static final Agent.State dnd

The agent is busy and should not be disturbed. However, special case, or extreme urgency chats may still be offered to the agent although offer rejection or offer timeouts are highly likely.

Method Detail

values

public static Agent.State[] values()

Returns an array containing the constants of this enum type, in the order they are declared. This method may be used to iterate over the constants as follows:

for (Agent.State c : Agent.State.values())
    System.out.println(c);

Returns:

an array containing the constants of this enum type, in the order they are declared

valueOf

public static Agent.State valueOf(String name)

Returns the enum constant of this type with the specified name. The string must match exactly an identifier used to declare an enum constant in this type. (Extraneous whitespace characters are not permitted.)

Parameters:

name - the name of the enum constant to be returned.

Returns:

the enum constant with the specified name

Throws:

IllegalArgumentException - if this enum type has no constant with the specified name

NullPointerException - if the argument is null